STORE POLICY
REGULAR BOOKING
- Confirmation of slots are paid in full SGD.
- Bookings are non-refundable.
- Sessions will be forfeited for any last minute cancellations of appointments within 24 hours.
- Any rescheduling of appointments will be subjected to availability - If you are unable to reschedule within 30 days, session will be forfeited.
- A grace period of 15 minutes for latecomers, otherwise there will be a penalty charge of SGD$15
- The session will be forfeited if you are late for more than 30 minutes.
- Removal from other salons is chargeable at an additional SGD$15.
- Customers who are unwell are advised to inform us earlier and reschedule the appointment, we reserve the right to reject you at the door if you are unwell.- Ilumin Eyes reserves the right to amend our policy and/ or terms and conditions at any time without prior notice.
PACKAGE AND PROMOTIONAL BOOKING
- All promotion sessions are non-refundable.
- All promotion sessions are not redeemable during the Chinese New Year peak period.
- All promotions cannot be combines with any other promotions and/or offers.
- All promotions will expire 2 years from the date of purchase
- A grace period of 15 minutes for latecomers, otherwise there will be a penalty charge of SGD$15
-- The session will be forfeited if you are late for more than 30 minutes
- Any rescheduling of appointments will be subjected to availability.
- Removal from other salons is chargeable at an additional SGD$15.
- Customers who are unwell are advised to inform us earlier and reschedule the appointment, we reserve the right to reject you at the door if you are unwell.
- Ilumin Eyes reserves the right to amend our policy and/ or terms and conditions at any time without prior notice.